Frequently asked questions
What is the return policy?
Available within 3 days of receiving your order, provided the items are in their original condition and unused.
Please take photos of the items before handing them to the courier.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
Cairo & Giza: 1–4 business days.
• Other Egyptian governorates: 3–7 business days.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.